Staff was very friendly and helpful. Came in with all my paperwork, they helped me finish filling out the little I wasn't sure about and processed everything quickly. Couldn't of asked for a better experience
Have never been able to accomplish anything at this office without multiple trips ( lost work) inspite of calling ahead to check what was needed. After fourth trip I have to return again and pay more money to fix mistake employee made on registration the first trip. Of course the original employee refused to so much as look in my direction let alone own up to her mistake.
I went to this location two days in a row, the lady named Brianna gave me a hard time when I wanted to register my vehicle. She did not want to help in any way, I went to another Tax Office and they absolutely helped me and got my vehicle registered ! This lady should not be working in the front as her customer service is horrible ! Leave your problems at home people !! I had to give one star but if I was able to, I'd put a big fat 0 !
If I could give it a negative star, I would. Terrible customer service. So disappointed in the lack of service I received. Harris County reps are not as bad as the person I had the displeasure of encountering. So much for “small town” feel and service by people who care. Definitely not the case at the tax building. Maybe some of the folks from the Waller appraisal tax office could teach them a few lessons on what it means to help the citizens out when they need it as they are always so helpful. Classes in customer service are definitely needed at the "tags & plates" building.
I can not believe it. Are we in a third world country?. No accountability whatsoever. I have been trying their number for 3 days...no body there. Left messege...no return call. What a disgrace.
Waller County Tax Office is a US Accounting firm based in Hempstead, Texas. Waller County Tax Office is located at 730 9th St, Hempstead, TX 77445, USA.
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